At StreetPulse, we work hard to ensure your orders reach you quickly and securely. Please read our shipping and return guidelines below.
Shipping Policy
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Processing Time: Orders are typically processed within 1–2 business days.
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Delivery Time: Standard U.S. shipping takes 3–7 business days, depending on location. International shipping timelines may vary.
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Tracking: Once your order ships, you will receive a confirmation email with tracking details.
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Delays: StreetPulse is not responsible for shipping delays caused by carriers, weather, or unforeseen events.
Return & Exchange Policy
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Exchanges Only: We accept exchanges within 7 days (1 week) of delivery. No returns for refunds are allowed.
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Condition: Items must be unworn, unused, and in their original packaging with tags attached.
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Shipping Costs: Customers are responsible for return shipping costs. StreetPulse does not cover return shipping fees.
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Non-Exchangeable Items: Final sale items, accessories, and gift cards cannot be exchanged.
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Process: To request an exchange, contact our support team at support@streetpulse.com with your order number and details.
Contact Us
For shipping or exchange questions, please reach out to us:
📧 streetpulse2631@gmail.com
📞 (718) 487-3013
